FAQ

Q:Are you a factory or trading company?

A:MELAO is a brand of Guangzhou Yilong Cosmetics Co., LTD. We are an industry and trade integrated company, with 18 years of R & D and production capacity.

 

Q:How can I place an order?

A:You can contact our sales person for an order. And we can provide your offer at the first time. For designing or further discussion, we can talk on Trademange, WhatsApp, Skype or Wechat or other instant ways.

 

Q:When can I get the price?

A:Our sales staff will usually quote for you within 24 hours of receiving your inquiry.

 

Q:What is your terms of payment?

A:T/T(telegraphic transfer), Paypal, Western Union, L/C, Money Gram.

 

Q:How long will the order ready?

A:Sample(in stock): 5-7 days; Customized color: 15-20 days; Production time: 25-30 days.

 

Q:Can you add the logo and do the design for us?

A:Of course, my friend. We have a professional team having rich experience in design and manufacturing. Pls tell us your idea and we will help to carry out your idea into perfect product.

 

Q:How will the goods be transported to me?

A:Usually by express(DHL, FeDex IP/IE, TNT,USP and so on) for small goods to you; Bulk order by sea for bulk goods(cheapest but slow).

WHAT OUR CLIENT SAID

Since our cooperation in 2015, we have been a trustworthy skincare factory

-- Danniel

The product is very popular in the US, and we will continue to cooperate in the future

-- Powlett

We have been cooperating for 5 years. Their company supplies timely and good product quality. In case of special circumstances, we actively cooperate to solve problems.

-- Jack

I have been to China in 2018, a very powerful company

-- Evisa

When it is organic, it surely is good.MELAO,I Love it!

-- Mary

Good service attitude, high-quality products, very trustworthy company


    -- Maria
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